When will my order be shipped?

Orders are shipped within 1 to 3 days of the order being placed. 

Can I return an item?

Yes, under certain circumstances. You may return an item if it has been unused and in good condition within 30 days of received your order. Please find our Refund and Returns Policy at the bottom of our page for more information on how to process a return. 

How long will it take to get a refund?

Once an item has been received, please expect 7 to 10 business days for your refund to process.

What if my item came broken?

We make sure to securely package all orders for our customers to avoid any damage during shipping. If your item does arrive damaged during shipping, please contact us through email at info@dreamwickcandleco.com and include a picture of the item. If any item is damaged during shipping you can be refunded or we will reship the item to you. 


Can't find what you are looking for?

Contact us by using the link "Contact Us" at the bottom of our page. We are happy to answer any questions or concerns you may have.